How does BRITA Managed Services work?
By letting BRITA take care of your water filtration you can rest assured that expensive repairs and equipment breakdown due to limescale build up are a concern of the past. We have developed a range of services that can be tailored to your individual needs to help you manage your water filtration requirements.
Limescale build up leads to equipment breakdown, higher energy costs and also impacts the taste and aroma of food and hot beverages. Using BRITA Water filters protects your equipment from the damage caused by limescale, and it’s vital that your filters are exchanged on time.
As experts in the field of water filtration and with over 55 years’ experience, we work in partnership with our customers to deliver bespoke services depending on their specific needs.
From testing your water to monitoring your water filter usage and notifying you when your next exchange is due, BRITA can manage it all for you, leaving you to focus on your customers.
Our services
Tailored to your individual business needs
Filter monitoring to exchange your filter at the right time
BRITA engineer support
Recycling return scheme for BRITA filters
Dedicated customer support team
Onsite diagnostics and issue resolution
Training and people development
Regular reports and budgeting
BRITA Managed Services FAQ's
Find out everything you need to know about BRITA Managed Services below, or contact our team on 01869 365851 for further assistance.
What is BRITA Managed Services (BMS) and what does the charge include?
What is BRITA Managed Services (BMS) and what does the charge include?
With over 55 years of experience in water filtration, BMS provides bespoke solutions to customer’s needs. Our partnership ensures customers receive consistent beverage quality and machine protection against costly scale-related breakdowns.
Our BMS charge includes:
- BRITA Engineer
- Filter monitoring to ensure exchanges at the necessary intervals
- Recycling of your exhausted filters
- Onsite diagnostics, issue resolution and water testing
- Reporting and budgeting
- Dedicated customer support team
Why do I need my filters changed annually, even if there is still capacity left in my filter?
Why do I need my filters changed annually, even if there is still capacity left in my filter?
Our filter cartridges endure stresses from varying water pressure during operation. As a result, we only guarantee their use for one year. If your filter still has capacity after this period, you may continue using it, but we recommend replacing it, as it will no longer be covered under warranty.
How can I recycle my exhausted filters?
How can I recycle my exhausted filters?
If a BRITA engineer replaces your filters, you don’t need to worry. This service includes the removal of the used filters. Our engineers will remove exhausted filter(s) from your site and ensure they are sent to our recycling plant. If you replace the filters yourself or use a third party, call our team on 01869 365851, and we can arrange free recycling.
Are there risks if I don’t change my filter when advised?
Are there risks if I don’t change my filter when advised?
Just 1mm of scale can increase energy usage by 7%. Our filters can only process a limited number of litres of water before they become exhausted, leaving the water in your machine unfiltered. This increases the risk of costly scale-related breakdowns.
What are my options to reduce the cost of filter exchanges?
What are my options to reduce the cost of filter exchanges?
We understand the stress of trying to manage costs and save money while making sure you take care of your equipment. If you are concerned about the cost of ongoing filter exchanges, here are a few options: Delivery only. We can send you replacement cartridges so you can exchange filters yourself. Is your current filter fit for purpose? Perhaps your current filter cartridge is too big or small. Our Purity C range has interchangeable filters, giving you the flexibility to find the right filter for you. If you would like any more information, please call us on 01869 365851.
The importance of finding the right supplier
We caught up with three independently run businesses to get their take on the qualities that make an effective working relationship with suppliers. From increased support to shared passions, suppliers can have a hugely positive impact.
"As a busy hospital, we don’t have time for equipment breakdowns. Working in partnership with BRITA gives us the reassurance that our equipment is protected against costly scale related breakdowns. They monitor our water usage and arrange a service engineer to exchange our water filters on time, it’s so simple. BRITA Managed Service has removed a huge amount of work for us - we wouldn’t be without BRITA filters on our equipment."
Angela Wakefield, Catering Service Manager
"Working with BRITA gives us the peace of mind that our equipment is protected; with a number of schools in the district we can’t risk limescale build up leading to large repair costs. Machine breakdowns can also be extremely disruptive to a school day so knowing our ovens are protected lets our schools get on with their day. BRITA monitor the filters remotely and arrange exchanges when required, saving us vital time and money."
Chris Morton, District Manager
"BRITA Managed Services makes protecting the kitchen equipment in our schools so simple and takes away the worry of limescale build up leading to expensive breakdowns. By monitoring the filters remotely BRITA simply send an engineer to make each exchange on time without any hassle. Over the years BRITA have been so easy to work with and given us peace of mind that our equipment is in good hands."
Nicky Reilly, Contracts Specialist
Questions?
Whether you're new to BRITA or an existing user, contact us today to find out how BRITA Managed Services can help your business save time and money.
Call 01869 365851 or send us a message and a member of the team will be in touch.